OneDrive Admins can contact Microsoft 365 for business support. If you still need help, contact support through your browser or shake your mobile device while you're in the OneDrive app. OneDrive Admins can also view the OneDrive Tech Community, Help for OneDrive for Admins. See more support pages for OneDrive and OneDrive for work or school.įor the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.
Select the older version of Excel (for example, Excel 2016), select Set this program as default, then select OK. Select Programs > Default programs > Set your default programs. In the search box on the taskbar, type Control panel, and then select it from the list of results, or select Enter. Or you might need to set an older Excel version as the default: If you're trying to open a file from an older version of Excel, you can try opening Excel first, then opening the file from there. Make sure that the removable media device is correctly connected to the computer, and then try to upload the file again. If the file is on a removable media device, such as a CD or a USB flash drive, the file might not be available. Save any changes to the file, close the program, and then try to upload the file again.
The file might be open in another program. Or they can be in these less common formats: BMP, DIB, JFIF, JPE, JXR, EDP, PANO, ARW, CR2, CRW, ERF, KDC, MRW, NEF, NRW, ORF, PEF, RAF, RW2, RWL, SR2, SRW. Photos can be in these common formats: JPEG, JPG, TIF, TIFF, GIF, PNG, RAW. Select a folder that you have permission to edit, and then try to upload the file again. You don't have permission to upload the file to the folder that you selected. For more info about getting permission to access the file, contact your network administrator. If the file is on a server, make sure you can open the file, and then try to upload it again. You don't have permission to access the file (for work or school accounts only).
Sign in to OneDrive with your Microsoft account, and then try to upload the file again. The connection to OneDrive was lost during the file transfer, or you weren't signed in to OneDrive. You might get this message for one of these reasons:
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